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IBPS Specialist Officer (SO) – HR Quiz



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1.  Which approach to job design has key element called the task idea to job specialization?

Engineering Approach
Human Relations
Socio technical Approach
Job characteristics Approach
None of these


2.  Delphi technique is usually used is-

Group decision making
Recruitment
Training
Compensation
None of these



3.  ……………….. is a company” ability to perform in one or more ways that competitions cannot or will not match.

Customer Advantage
Customer life time value
Customer Relationship Advantage
Competitive Advantage
None of these

4.  TQM refers to -

Total Quality Marketing
Total Quantity Marketing
Total Quality Management
Total Quantity Management
None of these

5.  ……………. Refers to the ability of a person to perform the required tasks.

Technical Ability
MNC Requirement
Cross Cultural Suitability
Country – Cultural Requirements
None of these

6. Responding to employees and involving them in decision making is referred to as-

Quality of work life
Autonomy
Empowerment
Preaction
None of these



7.  This is a barrier to advancement to the higher levels of the organisation for women and minorities-

Iron Gate
Glass ceiling
Bench Mark
Diversity Programme
None of these

8.  In order to be eligible for gratuity under the payment of Gratuity act1972 an employee should have a minimum continues service of-

5 years
3 years
7 years
9 years
None of them

9.  A weekly holiday was introduced in the factory for the first time in the year-

1931
1923
1926
1948
None of them


10. The Dublin lockout involved a dispute ever which of the following?

Union Membership
Pay
Condition of employment
The activities of the model union
None of these

                                       




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