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IBPS Specialist Officer (SO) – HR Quiz

1. Which area
Industrial Relation does not cover?
(a) Economic development
(b) Role of management, union and government
(c) Collective bargaining
(d) Machinery for resolution of industrial dispute
(e) None of these

2.The most
important criterion in determining whether conflict is functional or
dysfunctional is …….
(a) over all morale
(b) absenteeism level 
(c) performance
(d) All of these
(e) None of these

3. Conflict
that relates to the content and goals of work is termed as ………..
(a) task conflict
(b) relationship conflict
(c) process conflict
(d) communication conflict
(e) None of these

4. When strike
aims at disrupting the normal functioning of the enterprise, it is called
(a) stay away strike 
(b) token strike  
(c) go slow strike
(d) boycott strike
(e) None of these

5. In India,
…………. arbitration is enforced because collective bargaining was not used for
regulating wages and other condition of employment.
(a) compulsory
(b) mediation 
(c) conciliation
(d) investigation
(e) None of these

6. ………….. is a
process by which representatives of both workers and employers are brought
together before a third party with a view to persuading them to arrive at some
sort of settlement. 
(a) Adjudication
(b) Conciliation
(c) Mediation
(d) Investigation
(e) None of these

7. Which of the
following is true in case of lightening or wildcat strike?
(a) In this strike, the strikers strike the work without any prior
notice or with a shortest notice
(b) In this strike, workers intentionally reduce the speed of work
(c) In this strike, workmen stay away from the work place 
(d) It aims at disrupting the normal functioning of the enterprise
(e) None of these

8. Generally,
when individuals are categorized this leads to an underestimations of
differences within categories a process also known as
(a) contrast
(b) assimilation  
(c) readiness
(d) salience  
(e) None of these

9. Which of the
following is not an extremely negative form of prejudice and discrimination?
(a) Devaluation
(b) Tokenism
(c) Dehumanisation
(d) Underprivilege
(e) None of these

10. What is the
main reason UK employees give for joining unions?
(a) Support if I had a problem at work
(b) Improve pay and work conditions 
(c) Free legal advice
(d) Because I believe in trade unions
(e) None of these
Answers
1. (D)


2. (D)


3. (B)


4. (C)


5. (C)


6. (D)


7. (B)


8. (C)


9. (B)


10. (C)

IBPS Specialist Officer (SO) – HR Quiz |_2.1

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