We are urgently looking for a Telesales executive to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. The candidate should be self-motivated, passionate, and able to work in a collaborative environment.
- Calling active and budding clients to encourage the purchase of items.
- Addressing clients’ uncertainties, grievances, and suggestions on time.
- Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
- Responding to calls and resolving queries about products or companies.
- Maintaining the database of the customers on a regular basis.
- Go the “extra mile” to meet sales quota and facilitate future sales
- Enter and update customer information in the database
- Excellent verbal communication.
- Any Graduate, Freshers can also apply/ Prior experience as a telecaller or similar
- Completion of a sales-related training program is preferred.
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Good knowledge of relevant computer programs (e.g. CRM software, leadSquared) and telephone systems