Global Finance Recognizes SBI as World’s Best Consumer Bank 2025

In a landmark achievement highlighting India’s growing presence in global banking, the State Bank of India (SBI) has been named the World’s Best Consumer Bank 2025 and Best Bank in India 2025 by Global Finance, New York. The awards were presented during the Global Finance Award Ceremony held alongside the IMF–World Bank Annual Meetings 2025 in Washington, D.C.

Global Finance Recognizes SBI as World’s Best Consumer Bank 2025

This dual recognition further strengthens SBI’s position as a leader in digital transformation, financial inclusion, and consumer banking excellence. In the words of SBI Chairman Challa Srinivasulu Shetty, these awards “recognize our daily commitment to excellence. Serving over 520 million customers and adding 65,000 new customers daily demands continuous investment in technology.” This recognition reflects SBI’s success in providing a world-class banking experience while enhancing access across India’s vast and diverse geography.

Why SBI Stood Out

Global Finance highlighted SBI’s strengths in several areas:

• Digital Excellence: SBI’s YONO app, with over 100 million users and 10 million daily active users, leads in digital banking. YONO 2.0 allows seamless transactions across online and branch channels.
• Tech-Enabled Infrastructure: SBI offers fully digital loans, tap-and-pay solutions, and initiatives like the Surya Ghar solar loan scheme.
• Financial Inclusion: In 2024 alone, SBI added 600 new branches, increasing accessibility in rural and semi-urban areas.
• Digital Lending Growth: In Q1 FY26, Rs 1,791 crore in pre-approved personal loans were disbursed via YONO, with 66% of new savings accounts opened digitally.

SBI’s Position in Indian Banking

As India’s largest bank, SBI holds a 27.7% share in home loans and 19% in auto loans, operating nearly 23,000 branches, 62,200 ATMs, and over 76,800 business correspondent outlets. Its deposit base crossed Rs 54.73 lakh crore, with advances of Rs 42.54 lakh crore and a CASA ratio of 39.36%. SBI’s home loan portfolio alone has helped over 30 lakh families realize their housing dreams.

Significance of the Award

This recognition not only strengthens SBI’s global reputation but also highlights the success of India’s public sector banking model. It underscores how large-scale digitalization, customer-first strategies, and sustained innovation can set global benchmarks in banking. The award reflects SBI’s vision of being “Digital First, Consumer First”, setting a new standard for excellence in financial services worldwide.

Global Finance World’s Best Banks 2025 Awards

The Global Finance World’s Best Banks 2025 awards recognized top banks worldwide for their innovation, stability, and customer-focused strategies during a year of economic resilience and digital transformation. Now in its 32nd edition, the awards highlighted banks that performed exceptionally in digitalization, sustainable growth, and inclusive finance.

Top Winners:

• World’s Best Bank 2025: Societe Generale
• World’s Best Corporate Bank: Banco Bilbao Vizcaya Argentaria (BBVA)
• World’s Best Consumer Bank 2025: State Bank of India (SBI)

These awards reflect how the global banking sector is evolving, balancing technology, transparency, and trust to redefine excellence in financial services. SBI’s recognition as the World’s Best Consumer Bank 2025 emphasizes its leadership in digital banking and financial inclusion, setting a benchmark for consumer-focused banking worldwide.