Bank of Baroda LBO Roles and Responsibilities 2025

Bank of Baroda has announced a big opportunity in 2025 with 2,500 openings for Local Bank Officers (LBOs) across India. This role is meant to bring the bank closer to local communities and improve customer service at the ground level. As an LBO, you won’t just sit at a desk you’ll be the friendly face of the bank in your area. Your job will include helping people with their banking needs, offering useful financial products, and supporting small businesses. In this article, we’ll explain the main duties of an LBO in simple words, so you can clearly understand what the role is all about.

Bank of Baroda LBO Roles and Responsibilities 2025

The Local Bank Officer (LBO) works directly with customers and helps the Bank of Baroda connect better with people in towns and villages. With the Bank of Baroda LBO Recruitment 2025, LBOs are expected to help customers with their banking needs, explain and promote bank services, support small businesses, and keep daily banking work running smoothly. They act as a link between the bank and the local community, making banking easier and available to more people.

Customer Service and Relationship Management

LBOs are the first point of contact for customers. They help with:

• Opening savings and current accounts
• Guiding customers through loan applications
• Resolving service-related queries
• Promoting digital banking tools
• Building trust and long-term relationships is a key part of this role.

Business Development and Product Promotion

LBOs play an essential role in growing the bank’s business by:

• Promoting financial products like FDs, RDs, insurance, and credit cards
• Identifying new customers in the local area
• Cross-selling services to existing clients
• Supporting financial inclusion initiatives
• Their efforts directly impact the bank’s growth and outreach.

Community Engagement and Local Outreach

One of the unique aspects of the LBO role is its local focus. LBOs are expected to:

• Understand the local language and culture
• Participate in community events and awareness drives
• Educate people about banking and financial literacy
• Build strong connections with local businesses and residents
• This makes the LBO a trusted face of the bank in the region.

Documentation and Compliance

LBOs must ensure all banking activities follow proper guidelines. This includes:

• Verifying KYC documents
• Maintaining accurate customer records
• Following RBI and bank compliance rules
• Submitting regular reports to branch managers
• Attention to detail is crucial to avoid errors and ensure smooth operations.

Target Achievement and Performance Monitoring

Each LBO is given monthly targets related to:

• New account openings
• Loan disbursements
• Product sales and customer onboarding
• Meeting these targets is essential for career growth and performance evaluation.

Skills Required to Succeed as a Local Bank Officer in BOB

To perform well in this role, candidates should have:

• Basic understanding of banking and finance
• Strong communication and people skills
• A proactive and customer-first mindset
• Knowledge of local geography and customer needs
• Ability to work independently and manage fieldwork

Eligibility and Selection Process for the BOB LBO

To apply for the LBO post in 2025, candidates must:

• Hold a graduate degree in any discipline
• Have at least 1 year of experience in a commercial or regional rural bank
• Clear the selection stages:

• Online exam
• Language proficiency test
• Psychometric test
• Group discussion
• Personal interview